Employee Engagement

 

Figure 1: Employee Engagement

Introduction

The concept of employee engagement in human resources refers to how enthusiastic and committed an employee is about their work. Employees that are engaged feel that their efforts matter and are concerned about both the company's performance and their job. An engaged worker is motivated by more than just a wage and may see their own happiness as a direct result of their output and a crucial component of their organization's success.

Understanding Employee Engagement

Since that employee engagement is directly related to job happiness and morale, it can be quite important to a business's success. An essential component of developing and sustaining employee engagement is communication. Employee engagement increases the likelihood of improved performance and productivity. They frequently show a stronger dedication to the principles and objectives of an organization.

TIM SMITH (2023) Employers can encourage employee engagement in many ways, including communicating expectations clearly, offering rewards and promotions for excellent work, keeping employees informed about the company's performance, and providing regular feedback. Other strategies include making efforts to make employees feel valued and respected, and feeling that their ideas are being heard and understood.

Drivers of engagement

According to Melanie Garaffa (2024) Employee engagement can be physical, emotional, and/or cognitive.

·   Physical engagement is based on the amount of exertion an employee puts into their job. Physically engaged employees view work as a source of energy.

·  Emotionally engaged employees have a positive job outlook and are passionate about their work.

·  Cognitively engaged employees devote more attention to their work and are absorbed in their job.

Role of HR in employee engagement

Jordan Nottrodt (2023) HR professionals create employee engagement initiatives for managers to help foster engagement for their teams. In other words, HR is essential in employee engagement.

Here are the core functions of HR that directly impact employee engagement.

1. Talent acquisition and recruiting

2. Onboarding

3. Training and development

4. Performance management and employee evaluations

5. Compensation, incentives, and recognition

6. Open communication and team dialogue

7. Conflict resolution

8. Employee wellness and balance

9. Company culture

10. Using metrics to define success

How do you measure employee engagement?

Employee engagement refers to how much people care about the organization, are dedicated to their jobs, and go above and beyond. Employee engagement metrics evaluate how engaged your employees are, either indirectly or directly.

Figure 2: Employee engagement metrics

Erik van Vulpen (2024)

What are the benefits of employee engagement?

Bython (2019)

 

Conclusion 

Motivated and productive individuals who genuinely bring out the best in their organizations are engaged employees. Monitoring employee engagement levels with employee engagement metrics will assist you in identifying and resolving problems early on and will increase employee engagement.

References 

SMITH .T (2023),Understanding Employee Engagement Available at:https://www.investopedia.com/terms/e/employeeengagement.asp#:~:text=Employee%20engagement%20describes%20the%20level,be%20productive%20and%20higher%20performing [Accessed 11 04 2023].

Garaffa .M (2024), Drivers of engagement, Available at:https://hr.mcmaster.ca/managers/employee-engagement/, [Accessed 11 04 2023].

Nottrodt .J (2023),Role of HR in employee engagement, Available at: https://www.hrmorning.com/articles/essential-role-of-hr-in-employee-engagement/ [Accessed 11 04 2023].

Vulpen .E .V (2024), Employee engagement metrics, Available at: https://www.aihr.com/blog/employee-engagement-metrics/ [Accessed 11 04 2023].

Bython (2019) ,  benefits of employee engagement, Available at: https://youtu.be/rAO4o4mm5CU?si=Sva21LzYBXp4lXqp [Accessed 11 04 2023].